HOPE Scholarship Recipient
Awarded for maintaining a cumulative GPA between 2.75–2.99 with a semester GPA of 3.0 or higher at key academic milestones, including 72 credit hours and beyond. Recognized for consistent academic achievement and progress.
Resume · Devan Patel
The résumé.
Education, experience, and what I bring to the table — straight from Haslam College of Business into marketing, content, and design work.
01
Education
The University of Tennessee
Haslam College of Business — Knoxville, TN
Bachelor of Science in Business Administration
- Graduated:
- May 2025
- Major:
- Marketing
- Collateral:
- Business Analytics
- Cumulative GPA:
- 3.5 / 4.00
02
Skills
- Social Media Marketing
- Content Creation
- Google Analytics
- Google Ads / Meta Ads Manager
- Canva / Adobe Creative Suite
- Marketing Analytics & Reporting
- Creativity and Innovation
- Adaptability in a fast-paced digital environment
- Critical Thinking & Problem-Solving
- Collaboration and Teamwork
03
Work experience
Marketing, retail, and hospitality roles that shaped how I work with people and brands.
- 01
Social Media Management Intern
Mar 2024 – Jan 2025Rhythm Collective branding agency — Knoxville, TN
Posted already-produced content for local companies' social media pages, including Bryant Fence, American Home Design, and Your Home Solar. Used Social Pilot to schedule, plan, and analyze social media presence on Instagram and Facebook.
- 02
Apple Specialist
Dec 2021 – Feb 2022Apple Inc. — Knoxville, TN
Delivered exceptional customer support by resolving technical issues, managing account corrections, and navigating multiple systems with efficiency. Maintained organized inventory, demonstrated multitasking in a fast-paced retail environment, and contributed to a 2% increase in customer retention through strong relationship-building and clear communication.
- 03
Customer Service Associate / Cashier
May 2018 – Nov 2021Lowe's — Knoxville, TN
Provided efficient checkout experiences by processing various payment methods and managing returns and exchanges. Assisted customers in locating products tailored to their technical needs, contributing to a 10% increase in customer satisfaction. Supported loss prevention and operational efficiency by overseeing self-checkout stations and maintaining register functionality.
- 04
Front Desk Clerk
May 2017 – July 2017Red Roof Inn and Suites — Knoxville, TN
Managed reservations and applied accurate rate structures to increase hotel profits by 5%. Resolved guest concerns with prompt, creative solutions, ensuring a high level of customer satisfaction. Utilized computer systems to streamline guest information processing, reducing organizational time by nearly 15%. Coordinated with housekeeping staff to maintain smooth room turnover and team efficiency.
04
Awards
Dean's List
Fall 2024 – Spring 2025, The University of Tennessee, Knoxville.
05
Certifications
Bachelor of Science — Business Administration
The University of Tennessee, Knoxville
Photoshop 2025 Essential Training
LinkedIn Learning
Consumer Research Foundations
Brandwatch Academy